Companies Can Create a Competitive Advantage Through Customer Service Even

question 29

True/False

Companies can create a competitive advantage through customer service even when its products are easily copied by competitors.

---

Definitions:

Lemon-Glycerin Sponges

Pre-moistened swabs commonly used in healthcare to moisten and clean the mouth and lips, though not recommended for long-term use as they can dry out oral tissues.

Suction

The process of removing liquids or gases by creating a vacuum, often used in medical procedures to clear airways or surgical sites.

Stomatitis

Inflammation of the mouth and lips, which can cause soreness and may result from various causes, including infection, irritation, or underlying disease.

Commercial Mouthwashes

Over-the-counter oral hygiene products designed to reduce oral bacteria, freshen breath, and may contain various therapeutic agents.