The Radical Redesign of Business Processes to Achieve Major Gains

question 3

Multiple Choice

The radical redesign of business processes to achieve major gains in cost,service,or time is called

• A) total quality management.
• B) reengineering.
• C) management by objectives.
• D) action planning.
• E) statistical process control.

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Definitions:

Authorized Method

A technique or procedure that has been officially approved for use by a governing body or organization.

Invalid Offer

An offer that cannot be legally accepted due to its failure to meet certain essential elements or because it involves activities contrary to law.

Counteroffer

An offeree’s response to an offer in which the offeree rejects the original offer and at the same time makes a new offer.

Original Offeror

The entity or individual who first makes an offer or proposal in a contract negotiation scenario.