Customer Service Can Be Defined As

question 33

Multiple Choice

Customer service can be defined as:

• A) a philosophy.
• B) order fulfillment.
• C) the SCOR model.
• D) anything that touches the customer.

---

Definitions:

Excessive Vibration

An undesirable level of oscillations or movements in machinery or structures, which can cause damage or failure over time.

Active Material

Substances within a battery or electrochemical cell that directly participate in the electrochemical reactions during charge and discharge.

Sulfated Battery

A battery condition where lead sulfate crystals form on the battery’s electrodes, usually due to prolonged discharging, reducing its capacity and performance.

Freeze

A physical state transition where a liquid becomes a solid, typically when temperature drops below its freezing point.