Matt's Server in the Restaurant Just Can't Seem to Get

question 26

Multiple Choice

Matt's server in the restaurant just can't seem to get his order right.If Matt had just read Chapter 1 on social influence and evaluates the situation like a social psychologist might,what is he most likely to think?

• A)This person is a chronic idiot.
• B)This person must have had a bad morning.
• C)The server has a problem hearing.
• D)Our educational system is failing us.
• E)Human beings are inherently lazy.

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Definitions:

Heuristics

Mental shortcuts, or rules of thumb, that are used for making judgments and decisions.

Sleeper Effect

A delayed increase in the effect of a message that follows a period of discounting or ignoring the message.

Primacy Effect

The phenomenon that the first items presented in a series are more likely to be remembered than items in the middle.

Moderate Alcohol Consumption

The intake of alcoholic beverages within limits considered to have minimal health risk, often defined differently across cultures and guidelines.