Examlex
In which of the following situations would cognitive dissonance theorists predict that the person is experiencing dissonance?
Citizenship Behavior
Voluntary actions by employees that contribute to the organization's well-being but are not explicitly recognized by the formal reward system.
Display Rule
Cultural norms that dictate how emotions should be expressed or suppressed in social settings.
Emotion
A complex psychological state involving an individual's physiological arousal, expressive behaviors, and conscious experience.
Citizenship Behavior
Voluntary and discretionary actions performed by employees that are not part of their formal job requirements but contribute to the organization's success.
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