In Large Organizations,why Is It Likely That Organization Heads (CEOs)often

question 85

Multiple Choice

In large organizations,why is it likely that organization heads (CEOs) often have no idea what is happening on the front lines?

• A) because most CEOs focus their attention on different kinds of organizational operations
• B) because most employees are not honest about the gap between their organization's mandate and what they actually do
• C) because most employees do not know what the real mandate of their organization is,so they do not report relevant information to CEOs
• D) because people who work on the front lines of an organization have little,if any,direct contact with CEOs,so information is lost or distorted as it moves upward

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Definitions:

Acceptance Sampling

A statistical quality control method that determines whether to accept or reject a batch of products based on sampling a few units from the batch.

Lower Specification Limit

The minimum acceptable limit for a characteristic or parameter of a product, below which the product is considered defective or unacceptable for use.

Measures Of Capability

Statistical techniques used to assess the ability of a process to meet specified performance standards.

Process Control System

An integrated system of technologies and practices used to manage and regulate industrial processes to maintain consistency and quality.