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Based on the categories of racism outlined by Fleras and Elliott,what kind of racism would a youth group called the White Brotherhood be involved in?
Service Quality
An evaluation of how well a delivered service matches the customer’s expectations.
Customer Contact Audit
A systematic examination of a company's points of interaction with its customers to ensure effective and positive engagement.
Interaction
The action or influence of things on each other.
Assurance
A positive declaration intended to give confidence; in business, it often refers to guarantees or warranties offered on products or services.
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