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Company X's principal strength is its inbound and outbound logistics system; its relative weakness,however is after-sales service.Its competitor,Company Y,however is often plagued with lagging shipments and an inflexible distribution setup.Company Y remains successful because it maintains a fully staffed service department and as a result the company is known for its dependable service._______ allows them to identify ways to build on relative strengths and avoid dependence on capabilities at which the other firm excels.
Accounts Receivable File
A record or database of all amounts owed to a company by its customers for goods or services delivered.
Tickler File
An organizational system used to remind individuals of upcoming tasks or deadlines, often consisting of a file with dated sections.
Voucher Register
A record keeping system that logs all vouchers issued by a business, detailing the authorization of payments.
Purchases Journal
A ledger in accounting used to record all purchases of goods and services on credit.
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