The External Environment Consists Of

question 71

Multiple Choice

The external environment consists of:

• A) The operating environment
• B) Managers
• C) Employees
• D) Owners

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Definitions:

Norms

Rules or guidelines regarding what kinds of behavior are acceptable and appropriate within a particular culture; these typically emanate from the group’s values.

Values

Ideas about what is right or wrong, good or bad, desirable or worthy in a particular group; they express what the group cherishes and honors.

Working-Class People

Individuals who perform manual labor or are employed in low-wage jobs, often characterized by economic and social position.

Upper-Class People

Individuals or groups that occupy the highest social and economic positions in a society.