TABLE 12-10 One Criterion Used to Evaluate Employees in the Assembly Section

question 47

Multiple Choice

TABLE 12-10
One criterion used to evaluate employees in the assembly section of a large factory is the number of defective pieces per 1,000 parts produced. The quality control department wants to find out whether there is a relationship between years of experience and defect rate. Since the job is repetitious, after the initial training period any improvement due to a learning effect might be offset by a loss of motivation. A defect rate is calculated for each worker in a yearly evaluation. The results for 100 workers are given in the table below.

-Referring to Table 12-10, what is the expected number of employees with less than 1 year of training time and a high defect rate?

• A) 4.17
• B) 4.60
• C) 5.28
• D) 9.17

Comprehend the various bargaining issues, including compensation, personnel policies, and bargaining structures.

Recognize the difference between multilateral and institutional bargaining and their respective contexts.

Distinguish between the types of bargaining structures and the strategic preferences of employers and unions.

Understand the concept of attitudinal structuring and its importance in labor-management relationships.