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TABLE 7-6 Online Customer Service Is a Key Element to Successful Online

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TABLE 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Table 7-6,________% of the samples are likely to have between 35% and 40% who take advantage of online customer service.


Definitions:

Team's Purpose

The collective objectives or goals that a group of individuals collaborates to achieve, serving as the driving force behind its actions and decisions.

Team-Building Process

Activities or exercises designed to strengthen relationships and improve cooperation and communication among members of a team.

Evaluate Results

The process of examining outcomes to determine if objectives have been achieved and understanding the effectiveness of actions taken.

High-Performance Teams

Teams characterized by high levels of collaboration, commitment, and productivity, achieving superior results.

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