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TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1,the possible responses to the question "How much time do you use the Blu-ray player every week on the average?" are values from a
Athletic
Relating to or involving sports, physical activities, or the physical skills and abilities required in sports.
Overweight
A condition where an individual has more body fat than is optimally healthy, typically measured by a body mass index (BMI) greater than 25.
Social Comparison Theory
The idea that individuals compare themselves with others in order to assess their abilities and opinions.
Leon Festinger
Leon Festinger was a prominent psychologist best known for developing the theory of cognitive dissonance, which explores the tension that arises from holding conflicting beliefs or attitudes.
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