TABLE 1-1 The Manager of the Customer Service Division of a Major

question 23

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1,the possible responses to the question "How would you rate the quality of your purchase experience with 1 = excellent,2 = good,3 = decent,4 = poor,5 = terrible?" are values from a

• A)discrete numerical variable.
• B)continuous numerical variable.
• C)categorical variable.
• D)table of random numbers.

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Definitions:

Expensive Items

Products or commodities that have a high purchase price, often due to their quality, rarity, or luxurious nature.

Trial Basis

A provisional period during which a product, service, or employee is tested or used before making a final decision regarding adoption, employment, or purchase.

Net 30

A payment term indicating that the full payment is due 30 days after the invoice date.

Payment Invoice

A document issued by a seller to a buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided to the buyer.