TABLE 1-1 The Manager of the Customer Service Division of a Major

question 3

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1,the possible responses to the question "Out of a 100 point score with 100 being the highest and 0 being the lowest,what is your satisfaction level with the Blu-ray player that you purchased?" result in

• A)a nominal scale variable.
• B)an ordinal scale variable.
• C)an interval scale variable.
• D)a ratio scale variable.

Apply the concept of percentage in determining increases and decreases in values.

Solve for unknowns in financial contexts using algebraic manipulation and percentage calculations.

Understand the computation of investment growth and return percentages.

Utilize ratios and proportions to solve distribution and allocation problems in a given scenario.

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Definitions:

Ledger

A book or collection of financial accounts in which transactions are recorded.

Journal

A chronological record of all financial transactions, used as the initial place of entry for such transactions in the accounting system.

Liabilities

Financial obligations or debts that a business owes to others, which must be settled over time through the transfer of economic benefits.

Capitals

Financial assets or the financial value of assets, such as cash and securities, owned by a business.