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David and Julie Fought Over What to Name Their New

question 43

Multiple Choice

David and Julie fought over what to name their new puppy until finally,they went to their son for a decision.David and Julie relied on ________ to resolve their conflict.


Definitions:

Minor-Points Close

A close in which the salesperson asks the prospect to make a low-risk decision on a minor element of a product.

Balance-Sheet Close

A sales technique where the salesperson presents a summary of the costs and benefits of a product or service to the customer, similar to a balance sheet in finance.

Unethical Close

A closing technique in sales that relies on manipulative or deceitful practices to secure a sale, often disregarding the best interest of the customer.

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