Match the Term with Its Definition

question 65

Multiple Choice

Match the term with its definition.
-The starting point for all behavior

• A)attitude
• B)culture
• C)customer experience management (CEM)
• D)customer lifetime value (CLV)
• E)customer relationship management (CRM)
• F)motivations
• G)needs
• H)opinion leaders
• I)perception
• J)perceptual categorization
• K)reference groups

---

Definitions:

Embolus

A blood clot, air bubble, or other substance that is carried in the bloodstream and can block blood vessels.

Immune Response

The body's defensive reaction to foreign substances, including microbes and pathogens, involving recognition and response.

Embolus

A blood clot, air bubble, piece of fatty deposit, or other object that has been carried in the bloodstream to lodge in a vessel and cause an embolism.

Thrombus

A blood clot that forms within a blood vessel or the heart and may cause vascular obstruction.