Match the Term with Its Definition

question 12

Multiple Choice

Match the term with its definition
-The psychological tension or anxiety that occurs when a customer has second thoughts immediately following a purchase

• A)80/20 principle
• B)customer database
• C)customer segmentation strategy
• D)evaluative criteria
• E)evoked set
• F)post-purchase dissonance
• G)recency-frequency-monetary analysis
• H)social classes
• I)touch point
• J)transactional relationship

---

Definitions:

Annuity

An annuity is a financial product that pays out a fixed stream of payments to an individual, typically used as part of a retirement strategy.

Compounded Monthly

Interest calculation method where interest is added to the principal balance monthly, allowing the interest to earn interest each month.

Ordinary Perpetuity

A perpetuity in which the payments are at the end of each payment interval.

Ordinary Annuity

A sequence of equal payments made at equal intervals of time, with the first payment occurring at the end of the period.