The Basis of ECRM Is a

question 55

Multiple Choice

The basis of eCRM is a

• A)focus on customization.
• B)conscientious work force.
• C)flexible distribution system.
• D)consumer-centric data warehouse.

Understand the concept of cost curves and cost behavior in firms.

Analyze and calculate average fixed, variable, and total costs.

Determine how production quantities affect cost measures.

Recognize the relationship between short-run and long-run average total costs.

---

Definitions:

MBTI

A personality inventory based on Carl Jung’s theories, which classifies individuals into 16 distinct personality types using criteria such as introversion vs. extroversion.

Cultural Differences

Cultural differences refer to the diversities in values, beliefs, practices, and social norms between people from different backgrounds or societies.

Affirmative Answer

A positive response or agreement to a question or proposition.

DISC Acronym

A behavioral assessment tool that categorizes four primary personality traits: Dominance, Influence, Steadiness, and Conscientiousness, used in team building and communication.