In Communicating with Each Other, Naveed Asks Tasha If His

question 24

Multiple Choice

In communicating with each other, Naveed asks Tasha if his perception of her feelings is accurate. His behavior reflects

• A) listener backchannels.
• B) leveling.
• C) de-escalation.
• D) checking it out.

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Definitions:

Cognitive Dissonance

The psychological discomfort experienced when holding two or more contradictory beliefs, ideas, or values at the same time.

Organizational Commitment

The psychological attachment or loyalty employees feel towards their organization, affecting their willingness to contribute to its success.

Loyalty

Loyalty is a devoted allegiance or commitment to a cause, individual, group, or brand.

Go Beyond

To exceed the basic requirements or expectations, often aiming for higher achievement or understanding.