Deidra Was in a Car Accident and Is Trying to Bargain

question 25

Multiple Choice

Deidra was in a car accident and is trying to bargain with the opposing insurance company for a monetary settlement for her medical bills and suffering. She demands $30,000 and states that she will accept no less. The insurance company offers her $15,000, take it or leave it. Deidra's bargaining situation demonstrates how

• A) time delay can negatively impact effective bargaining.
• B) the give and take process of bargaining works.
• C) taking a tough stance can sometimes deadlock bargaining positions.
• D) effective bargaining involves inflated offers so that counteroffers seem more reasonable.

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Definitions:

Nonverbal Skills

Abilities related to understanding and expressing oneself without the use of spoken language, including gestures, facial expressions, and body language.

Passive Communication

A communication style where the individual does not express their needs or desires clearly, often leading to misunderstandings.

Disregard Wants

Ignoring or overlooking the desires or preferences of oneself or others.

Multilingual Workforce

A group of employees within an organization that is capable of communicating in multiple languages, enhancing communication and diversity.