Research by Bickman and Colleagues Shows That

question 118

Multiple Choice

Research by Bickman and colleagues shows that

• A) over-the-telephone comments substantially boosted reporting witnessed crimes.
• B) face-to-face comments substantially boosted reporting witnessing crimes.
• C) mail comments substantially boosted reporting witnessing crimes.
• D) all of these choices.

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Definitions:

Central Tendency Error

A bias in evaluating others where assessments tend to cluster around a central point, ignoring extreme performances.

Performance Appraisal

A systematic evaluation process in which the work performance of an employee is assessed, typically by their manager, with feedback provided for future improvement.

Behaviorally Anchored Rating Scales

A performance appraisal method that uses specific examples of behavior to rate an employee's performance.

Performance Effectiveness

The level of success in accomplishing goals and resolving identified issues.