You See a Person Lying in the Street in Apparent

question 19

Multiple Choice

You see a person lying in the street in apparent discomfort. Unsure of whether he needs help, you observe that while other people notice him, no one else stops to offer help. Because no one else stops, you conclude that he must not need help but is probably only drunk. Your decision shows the effects of

• A) normative social influence.
• B) informational social influence.
• C) compliance.
• D) the boomerang effect.

Realize the role of formalization in organizational procedures and rules.

Identify the sources of resistance to change and strategies to overcome them.

Appreciate the benefits and drawbacks of different organizational models such as bureaucracy, organic, and mechanistic structures.

Recognize the components of organizational structures such as chain of command and how they define authority and workflow within organizations.

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Definitions:

Trained

Having acquired specific skills or knowledge through instruction or practice.

Self-actualization

The realization or fulfilment of one's talents and potentialities, considered as a drive or need present in everyone.

Self-efficacy

Self-efficacy is the belief in one's ability to succeed in specific situations or accomplish a task.

Rational Restructuring

A cognitive therapy technique aimed at identifying and changing irrational or maladaptive beliefs that can lead to negative emotions.