According to the Research by Burns Vaughan and John Lanzetta

question 102

Multiple Choice

According to the research by Burns Vaughan and John Lanzetta, you will feel more empathy for someone with whom you are interacting in person than for someone with whom you are interacting over the telephone because

• A) imitating others' expressions help us feel what they are feeling.
• B) telephone connections are sometimes unclear.
• C) you will be tempted to overjustify yourself.
• D) all of the choices are correct.

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Definitions:

Individual Choices

Decisions made by individuals based on their preferences and constraints.

Economic Incentives

Factors, often financial or material, that motivate individuals or businesses to pursue certain actions or behaviors.

Exploiting Opportunities

The act of taking strategic actions to capitalize on favorable conditions or circumstances to achieve desired outcomes.

Specialization

A process in economics where individuals or entities focus on the production of a limited scope of goods or services to gain greater efficiencies.