Which of the Following Balanced Scorecard Perspectives Measures How an Organization

question 18

Multiple Choice

Which of the following balanced scorecard perspectives measures how an organization satisfies its stakeholders?

• A)Customer
• B)Internal business processes
• C)Learning and growth
• D)Financial

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Definitions:

IDEO Projects

Innovative projects developed by IDEO, a global design company, focusing on creating positive impact through design and innovation.

Satisficing

A decision-making strategy that aims for a satisfactory or adequate result, rather than the optimal one, due to constraints such as limited information or time.

Rationality

The quality of being based on or in accordance with reason or logic; decision-making that aims to optimize outcomes.

Creative Imagination

The capacity to generate innovative ideas, solutions, or artistic expressions.