Internal Failure Costs Are Costs That

question 132

Multiple Choice

Internal failure costs are costs that:

• A)are incurred to prevent quality problems from occurring in the first place.
• B)are incurred to identify defective products before products are shipped to the customer.
• C)result from defects that are caught before the product is shipped to the customer.
• D)occur when a defective product makes its way into the hands of the customer.

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Definitions:

E-business

Pertains to the conduct of business processes on the internet, including buying and selling products, services, and managing company operations.

Digital Communication

The exchange of information through electronic means, including email, social media, and instant messaging.