Describe How Organizations Deal with Crises

question 27

Essay

Describe how organizations deal with crises.What are some possible collective impression management techniques that might be employed by a restaurant chain if faced with a situation such as a food poisoning outbreak? What factors might affect the success of these techniques?

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Definitions:

Sign

To write or use a symbol, like one's name, on a document as a way of acknowledging or agreeing to its terms.

Deposits

Sums of money placed in accounts within financial institutions or as security for contracts, which might earn interest over time.

Indorsement

A signature or instruction written on the back of a negotiable instrument, such as a check, transferring ownership or specifying some other transaction.

Bank

A financial institution licensed to receive deposits and provide loans to individuals and businesses.