Phone Orders
the L $\lambda$ ,The Parameter of the Exponential Distribution in This Situation

question 37

Essay

Phone Orders
The L.L.Bean catalog department that receives the majority of its orders by telephone conducted a study to determine how long customers were willing to wait on hold before ordering a product.The length of time was found to be a random variable best approximated by an exponential distribution with a mean equal to 3 minutes.
-{Phone Orders Narrative} What is the value of $\lambda$ ,the parameter of the exponential distribution in this situation?

---

Definitions:

Harold Lasswell

Harold Lasswell was an influential American political scientist and communications theorist best known for his studies on the role of propaganda in society, emphasizing the importance of analyzing "who says what, to whom, why, how, and with what effect."

Politics

The set of activities associated with the governance of a country or area, especially the debate among individuals or parties hoping to achieve power.

Influences

The power or capacity to have an effect on the character, development, or behavior of someone or something.

Political Efficacy

The belief or confidence of individuals in their ability to influence the government or political processes.