Examlex
Which of the following is not a feature of outcome-oriented principal-agent contracts?
Customer Service Rate
A metric that measures the quality or speed of service provided to customers, often used in supply chain and logistics management.
Arrival Rate
The frequency at which entities arrive in a system, typically measured per unit of time.
Little's Law
A theorem in queuing theory that states the long-term average number of customers in a stationary system is equal to the long-term average effective arrival rate multiplied by the average time a customer spends in the system.
Mean Service Rate
The average rate at which a service process completes or services customers in a given time period.
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