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_____ training provides employees with measurement and statistical tools to help reduce defects and to cut costs.
Personalized Concession
A compromise or adjustment offered in a negotiation that specifically addresses the interests or preferences of the other party.
Hardball Tactics
Aggressive or uncompromising strategies used in negotiations or competition, designed to pressure the opposite side into conceding or agreeing to specific terms.
Starting Points
The initial positions or conditions from which something begins or is derived, often used in the context of negotiations or discussions.
Opening Statements
These are initial remarks made by each party in a negotiation or legal proceeding, outlining their position and the outcomes they seek.
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