Beyond Simply Retaining Good Customers,marketers Want to Constantly Increase Their

question 144

Multiple Choice

Beyond simply retaining good customers,marketers want to constantly increase their "share of customer." What does this mean in marketing terms?

• A) Marketers want to increase their market share.
• B) Marketers want to increase the share they get of the customer's purchasing in their product categories.
• C) Marketers want to increase the profit margin with this target market.
• D) Marketers want to continuously increase their customers' levels of satisfaction.
• E) Marketers want to turn satisfied customers into delighted customers.