Techniques to Overcome Resistance to Change Include All of the Following

question 21

Multiple Choice

Techniques to overcome resistance to change include all of the following EXCEPT FOR:

• A)opening channels of communication.
• B)building trust.
• C)providing incentives.
• D)announcing change in the newspaper.
• E)involving your employees.

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Definitions:

Referral

The process of recommending a product or service to others, often encouraged through incentives.

Data Process

The series of operations on data to retrieve, transform, and classify information.

Collecting

The process of accumulating items or data systematically for a specific purpose or passion.

Message/Crisis Control

A public relations strategy used to mitigate damage to an organization's reputation during a crisis.