Examlex

Solved

Refer to the Scenario Below to Answer the Following Questions

question 74

Multiple Choice

Refer to the scenario below to answer the following questions.
Fan Kuei opened Sparkle Cleaning in 1999. Fan began by acquiring two contracts for office cleaning services from two local manufacturing facilities. For two years, Fan and his wife, Quynh, performed the cleaning services alone. After acquiring three additional cleaning contracts in 2006, Fan hired two additional employees. "Up to that point, we had room to grow but we really had no advertising plan," Fan stated. "We were relying mostly on word-of-mouth."
By 2008, Barb hired two full-time employees to begin Sparkle's new endeavor-carpet cleaning in homes and offices.
"Competition was getting tough for both of our services at that point," Quynh added. "We ran a local radio spot three times each week. Then we had an advertiser print coupons on placemats. That gave us a little more exposure."
Fan and Quynh Kuei now admit that they never realized the value of a sound promotional plan before now. "We wish we would have put together something catchy with a jingle way before now," they said.
-Which of the following would be the LEAST effective way for Fan and Quynh to reach new potential customers?

Identify the relevant approaches to management and motivation that enhance workers' contribution through creativity and responsibility.
Acknowledge the importance of employee participation in organizational processes for motivation and commitment.
Recognize the potential impacts of managerial assumptions on employee behavior and organizational culture as proposed by McGregor.
Understand various motivational theories and their application to workplace motivation.

Definitions:

Google Glass

A wearable technology with an optical head-mounted display designed by Google to provide a hands-free smartphone-like experience, where users can access information, take photos, and navigate using voice commands.

Privacy

The status of being protected against unauthorized access or exposure of individual data.

Knowledge

Information, understanding, or skill that one gets through experience or education.

Culture

The shared norms, values, beliefs, and practices that influence the behavior of groups of people, shaping their societal norms and interactions.

Related Questions