Examlex

Solved

How Can a Customer Database Be Used as a Relationship-Building

question 125

Essay

How can a customer database be used as a relationship-building tool?


Definitions:

Deep Processing

An approach to memorization that involves meaningful analysis of information, leading to better retention than surface-level processing.

Shallow Processing

A cognitive processing strategy that focuses on surface-level details rather than the deeper understanding of information.

Encoding

The process of converting information into a form that allows it to be stored in our memory.

Testing Effect

The enhanced memory performance and retention resulting from the act of retrieving information during a test, as opposed to simply re-reading or reviewing material.

Related Questions