Which of the Following Is the Correct Definition of Cognitive

question 49

Multiple Choice

Which of the following is the correct definition of cognitive dissonance?

• A) a state of tension that occurs when a person's behavior does not correspond to his or her attitude
• B) the tendency for members of a group to avoid taking responsibility for their actions because they assume that others will do so
• C) the tendency for members of a close-knit group to think alike for the sake of harmony and to suppress disagreement
• D) a belief that a statement is true just because the person has heard it repeated over and over again

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Definitions:

Heterogeneity

The presence of variation and diversity within a population, group, or system, often requiring tailored approaches or solutions.

Perishable

Items, especially food or other goods, that can deteriorate or expire quickly if not used or consumed within a short time frame.

Add Value To

The process of enhancing a product or service to increase its desirability and worth to the customer.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.