A Loose Screw on the Visor Causes It to Drop

question 158

Multiple Choice

A loose screw on the visor causes it to drop down while Ben drives; however, he keeps forgetting to take a screwdriver out to the car to fix it. When he notices the visor drop again, he reaches into his pocket for a dime he uses to tighten the screw holding the visor. What problem-solving difficulty did Ben overcome?

• A) relative comparison
• B) functional fixedness
• C) poor problem representation
• D) the representative heuristic

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