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Profitable customer relationships are built upon a foundation of _____ and trust.
M/M/1
A basic queueing model in operations research representing a system with a single server, Poisson arrival rate, and exponential service time distribution.
Units
Measurements or quantities of a product, item, or component, often used as a basis for production, inventory, or sales.
Waiting-Line Problem
A scenario in operational research where the focus is on reducing waiting times and improving service efficiency in queueing systems.
Operations
Activities involved in the day-to-day running of a business for producing and delivering products or services.
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