You Should Use the Direct Approach for a Bad-News Message

question 82

Multiple Choice

You should use the direct approach for a bad-news message if

• A)the reader is not likely to have an emotional response.
• B)the reader sent you a persuasive letter,not a routine letter.
• C)the reader is not expecting a negative response.
• D)the negative news involves a significant matter.
• E)you do not have a close relationship with the reader.

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Definitions:

Ribonuclease

Enzyme that splits RNA into its component nucleotides.

Defecation Reflex

Combination of local and central nervous system reflexes initiated by distension of the rectum and resulting in the movement of feces out of the lower colon.

Gastrocolic Reflexes

Reflexes that mediate the increase in motility of the colon in response to food entering the stomach.

Sympathetic Nerve Fibers

Nerves that are part of the sympathetic nervous system, involved in the body's fight-or-flight response by increasing heart rate and blood pressure among other effects.