If There Is Some Bad News About Your Organization, and Your

question 66

Multiple Choice

If there is some bad news about your organization, and your readers have already heard some of this bad news, you should

• A) use the indirect organizational plan.
• B) use emotional language to demonstrate empathy.
• C) confirm the news early and offer more information.
• D) use a longer buffer paragraph to cushion the effect.
• E) subordinate subtle goodwill language.

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Definitions:

Interruptions

Disturbances or breaks in ongoing activities or processes.

Legal Terminology

The specialized vocabulary used in legal documents and proceedings, including terms of art, jargon, and phrases.

Communicating Effectively

The process of clearly conveying information, ideas, or feelings to others through verbal, written, or non-verbal means.

Interviewee Comfort

The state of being at ease and relaxed during an interview, often resulting in more genuine and open communication.