Because IMs Are Personalized, You May Want to Use Them

question 72

True/False

Because IMs are personalized, you may want to use them in ways that reflect your own personality rather than the norms of business communication in your specific organization.

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Definitions:

Personal Relationships

Interpersonal connections between individuals, shaped by emotions, social bonds, and interactions, which are vital for emotional well-being and social support.

Boundary Violation

An unethical act where a professional oversteps the established limits in a working relationship, often leading to harm or exploitation.

Serious Breach

A significant violation or failure to comply with a legal, moral, or professional standard.

Harm to the Client

Harm to the client encompasses any negative impact, physical, psychological, or emotional, that arises from professional treatment or intervention, contrary to the intended outcome of support and healing.