Which of the Following Is Not a Courteous Response

question 32

Multiple Choice

Which of the following is not a courteous response?

• A)We are happy to provide the information you requested.
• B)We have reviewed your request and found that a response is justified.
• C)Thank you for your request.
• D)We are pleased that you would like more information about our service.
• E)We hope you feel comfortable contacting us with any further questions.

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Definitions:

Planning Gap

The difference between future desired performance levels and the projected level of performance if current operations continue without changes.

Sales Differential

The difference in sales volume or revenue achieved in different markets, periods, or between actual and projected sales.

Profitability Analysis

The process of evaluating the ability of a company to generate profits from its operations, typically involving an assessment of revenues, costs, and profit margins.

Corrective Actions

Measures taken to rectify a problem, fault, or deviation from a desired standard of performance.