A Written Message Is the Best Choice

question 114

Multiple Choice

A written message is the best choice

• A) when you need to have a quick interaction.
• B) when you need a record of your conversation.
• C) when the matter is simple and your colleague is next door.
• D) when the email system isn't working.
• E) when the customer has indicated that an IM is appropriate.

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Definitions:

Sodium Citrate

A chemical compound used as a buffering agent, anticoagulant, or preservative in food and beverages.

EDTA

Ethylenediaminetetraacetic acid, a compound used to bind metal ions in various chemical and medical applications, including as an anticoagulant in blood samples.

Do Not Cleanse

A directive to avoid cleaning or washing an area or item, possibly to preserve evidence or maintain a specific condition.

Alcohol

A chemical substance found in drinks such as beer, wine, and spirits, known for its psychoactive effects and potential for dependence.