To Give the Statement "Our Company Is Obsessed with Ensuring

question 97

Multiple Choice

To give the statement "Our company is obsessed with ensuring the complete and total satisfaction of every customer" a more sincere and courteous tone, which of the following would you choose?

• A) Our company is working night and day to satisfy every customer.
• B) Our company will never rest until every customer is satisfied.
• C) Our company works hard to ensure customer satisfaction.
• D) Our company is always looking out for you, our valued customer.
• E) Our company hopes that every customer is a satisfied customer.

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Definitions:

Social Comparison

Social comparison is the process by which individuals evaluate their own opinions and abilities by comparing themselves to others, to assess their worth or status.

Implicit Influence

Refers to the subtle or indirect impact that affects individuals' attitudes, beliefs, or behaviors without their conscious awareness.

Conversion Theory

A psychological theory suggesting that minority groups can influence the majority through consistency and confidence in their viewpoints.

Instantaneously

Occurring or done in an instant or immediately, without any noticeable delay.