In Addition to Providing Individual Workers with Some Measure of Workplace

question 21

Multiple Choice

In addition to providing individual workers with some measure of workplace voice,the grievance process does all but which one of the following?

• A)maintains the integrity of the agreement by ensuring that its terms are adhered to
• B)helps resolve union and management intraorganizational conflict
• C)ensures that all cases are dealt with by an arbitrator in timely fashion
• D)serves as a forum for supplementary negotiations over items left vague in the agreement
• E)serves as a pressuring voice to induce management to address issues not covered in the agreement

---

Definitions:

Yield To Maturity

The total return anticipated on a bond if it is held until its maturity date.

Market Price

The market's ongoing price for the transaction of assets or services.

Basis Point

A unit of measure used in finance to describe the percentage change in value or rate of a financial instrument, equal to 1/100th of 1%.

Coupon Rate

The percentage of face value paid as interest on a bond each year.