In Addition to Providing Individual Workers with Some Measure of Workplace

question 21

Multiple Choice

In addition to providing individual workers with some measure of workplace voice,the grievance process does all but which one of the following?

• A)maintains the integrity of the agreement by ensuring that its terms are adhered to
• B)helps resolve union and management intraorganizational conflict
• C)ensures that all cases are dealt with by an arbitrator in timely fashion
• D)serves as a forum for supplementary negotiations over items left vague in the agreement
• E)serves as a pressuring voice to induce management to address issues not covered in the agreement

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