In Comparison with Citizens in Western European Democracies,Americans Are Less

question 47

Multiple Choice

In comparison with citizens in Western European democracies,Americans are less likely to

• A)vote in national elections.
• B)actively work in an election campaign.
• C)participate in community activities.
• D)join an interest group.
• E)All these answers are correct.

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Definitions:

Servicing

The process of maintaining or repairing a product or fulfilling the terms of a service agreement.

Personal Selling Process

Sales activities occurring before, during, and after the sale itself, consisting of six stages: (1) prospecting, (2) preapproach, (3) approach, (4) presentation, (5) close, and (6) follow-up.

Approach Stage

The phase in a project or process where strategies are developed and plans are made to tackle objectives or problems.

Preapproach

The stage in the sales process where initial research about a potential customer is conducted before making contact.