After Developing a Set of Objectives Their Knowledge Management System

question 20

Multiple Choice

After developing a set of objectives their knowledge management system should address, the managers of TCH Corporation distributed a survey to employees, followed by a series of focus groups designed to identify issues such as duplication, gaps and overlaps in knowledge. To complete the next step in creating TCH's knowledge management system, the managers could use a:

• A)Flowchart.
• B)Data flow diagram.
• C)REA model.
• D)None of the above.

---

Definitions:

Classical Conditioning

A training process involving the correlation between a stimulus from the environment and one that occurs inherently.

Conditioned Response

A learned response to a previously neutral stimulus that has been repeatedly paired with an unconditioned stimulus.

Operant

A term used in the science of behavior to describe an action or behavior that operates on the environment to produce consequences.

Classical

Pertaining to the first significant period or highest standard within any discipline; in psychology, often refers to conditions or experiments that form the basis of behaviorism, such as classical conditioning.