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Consider the flowchart below (Figure TB13-4). Use the generalized model of business process management discussed in the text to recommend improvements to the acquisition / payment process depicted. As a reminder, the steps in the generalized model of business process management are: (1) Select the process and define its boundaries. (2) Observe, document and map the process steps and flow. (3) Collect process-related data. (4) Analyze the collected data. (5) Identify and prioritize potential process improvements. (6) Optimize the process. (7) Implement and monitor process improvements.
Ethical Issues
Concerns about morality and fairness in practices, decisions, and behaviors within societies and organizations.
Workforce Diversity
The inclusion of a wide range of people of different races, sexes, ages, abilities, cultural backgrounds, and other characteristics in a workplace.
Globalization
The process of interaction and integration among people, companies, and governments worldwide, largely driven by international trade and investment and aided by information technology.
Bachelor's Degrees
represent undergraduate academic degrees awarded by colleges and universities upon completion of a course of study lasting three to seven years.
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