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Consider the Following Short Case as You Respond to the Next

question 32

Multiple Choice

Consider the following short case as you respond to the next question: SPC Corporation sells computer security software. They maintain their AIS using general ledger software; data files are backed up twice a day. Sales staff can access the customer database, inventory files and general ledger, as well as sales-related documents such as invoices and sales orders. Newly hired sales staff members at SPC receive the company procedures manual which explains the process used to complete the steps in the sales / collection process. To minimize costs, SPC designates up to five sales staff members each month who can do credit checks for all new customers in addition to processing sales. SPC bills its clients monthly and uses the balance forward method of accounting for receivables; all cash receipts from clients are processed using a lockbox procedure. The lockbox firm's fee is 3% of all collections. SPC's accounting department estimates bad debts at the end of each fiscal year; they are normally about 1% of total sales.SPC's internal control in the sales / collection process would be strengthened by making changes in:

Definitions:

American Settlement

The establishment of communities in the United States by immigrants or settlers.

Fourteenth Amendment

An amendment to the U.S. Constitution, ratified in 1868, granting citizenship to all persons born or naturalized in the United States, including former slaves, and providing all citizens with equal protection under the laws.

Chinese Immigrants

Individuals from China who have relocated to another country, historically significant in the 19th and early 20th centuries for their roles in labor, particularly in the United States during the California Gold Rush and the construction of the Transcontinental Railroad.

U.S. Citizens

Individuals who either are born in the United States or have been naturalized, granting them rights and responsibilities under U.S. law.