Please Consider the Following Short Case as You Respond to the Next

question 29

Multiple Choice

Please consider the following short case as you respond to the next question: Sue and Sally are partners in a small local bakery specializing in wedding and birthday cakes. They use a simple Excel spreadsheet to record journal entries and prepare financial statements and tax returns. Robert, the owner of a consulting company that installs and maintains ERP systems, has recently approached them about the possibility of implementing an ERP system in their operations. If they accept his offer, Robert will provide a series of online tutorials to help them learn about the new system. Sue and Sally believe the implementation of the ERP system will make it easier for them to borrow money to expand the bakery.Based on the information in the case, all parties need to be concerned with which of the following common causes of ERP implementation failure?

• A)Inaccurate data in the system
• B)Unrealistic expectations
• C)Both A and B
• D)Neither A nor B

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Definitions:

Temporal Orientation

The degree to which societies or individuals focus their attention and actions on past, present, or future events.

Margaret Mead

An American cultural anthropologist known for her studies and publications on the impact of culture on personality and behavior.

Core Values

Fundamental beliefs or principles that guide an individual's or organization's behavior and decision-making processes.

Intersexuality

A variation in sex characteristics including chromosomes, gonads, or genitals that do not allow an individual to be distinctly identified as male or female.