Bumble Beasley Runs a Medium-Sized Consulting Firm with Offices Throughout

question 34

Essay

Bumble Beasley runs a medium-sized consulting firm with offices throughout the United States and Europe. For the past several years, the firm has provided continuing education to its 500 employees via monthly seminars in various locations. But, travel costs are becoming prohibitively expensive, leading Bumble to look for other ways to provide continuing education. Bumble has contacted Training Services Unlimited, an application service provider that specializes in delivering Web-based training on various topics to professional services firms.What type of ASP is Training Services Unlimited? What are the advantages and disadvantages of using their services? Discuss the nature and value of a SAS 70 audit within the context of this case.

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Definitions:

Heterogeneous Catalysts

Catalysts that are in a different phase than the reactants, often used to increase the rate of chemical reactions without being consumed in the process.

Homogeneous Solutions

Mixtures that are uniform in composition and appearance throughout, where all components are dissolved into a single phase.

Reactants

Chemicals that exist before a reaction takes place, consumed in the process to yield the products.

Catalyst

An agent that boosts the pace of chemical reactions without being permanently altered in the process.